SKILL AREA: MANAGEMENT & LEADERSHIP
Managing Change Effectively
What will you learn
- Reengineering
- Select the key business processes to analyse
- Analyse key business processes by new team
- Apply various analytical tools
- Identify the customer requirements
- Identify the differences between current performance and future performance requirements
- Identify all the possible options and solutions
- Create an implementation plan
Programme Outline
- Identify the Four Stages of the Change Process
- Understand the meaning of change
- The need for the change
- Anticipate the impact of the change
- Create a sharing and care scenario
- Build up the support team
- A Sense of Urgency
- Extensively Communicate and Listen
- Build a confident system
- Interrupt from the past
- Institutionalize change in values and culture
- Evaluate success and adjust where is necessary
Duration: 2 days (16 hours)
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Accredited by
HRD Corp Human Resource Development Corporation
International Association of Accounting Professionals (IAAP), UK
PERKESO under Penjana Kerjaya & SIP Program
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