SKILL AREA: MANAGEMENT & LEADERSHIP

Managing Change Effectively

  • Reengineering
  • Select the key business processes to analyse
  • Analyse key business processes by new team
  • Apply various analytical tools
  • Identify the customer requirements
  • Identify the differences between current performance and future performance requirements
  • Identify all the possible options and solutions
  • Create an implementation planĀ 

Programme Outline

  • Identify the Four Stages of the Change Process
  • Understand the meaning of change
  • The need for the change
  • Anticipate the impact of the change
  • Create a sharing and care scenario
  • Build up the support team
  • A Sense of Urgency
  • Extensively Communicate and Listen
  • Build a confident system
  • Interrupt from the past
  • Institutionalize change in values and culture
  • Evaluate success and adjust where is necessary

Duration: 2 days (16 hours)


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