KOSUMY
Crisis Resource Management
What will you learn
- Applying the non-technical skills into daily work
- Understanding working knowledge of human errors
- Exposure to individual non-technical skills (CRM); communication, decision making, team work & leadership, stress & fatigue management and situational awareness
Programme Outline
- Human Factors
- Non-Technical Skills
- Principles of CRM and its Application – Communication
- Principles of CRM and its Application - Decision Making
- Principles of CRM and its Application – Teamwork
- Principles of CRM and its Application - Stress and Fatigue Management
- Situational Awareness
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Accredited by
HRD Corp Human Resource Development Corporation
International Association of Accounting Professionals (IAAP), UK
PERKESO under Penjana Kerjaya & SIP Program
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