KOSUMY
Communication for Sales and Marketing
What will you learn
- Applying the benefit of effective communication
- Understand the importance of communication in sales and marketing
- Learn on telephone etiquette, written communication and presentation skills
- Learn to negotiate with the customers
- Learn to handle objection
Programme Outline
- Introduction to communication
- Difference between sales & marketing
- The important of communication for sales & marketing
- The important of communication for sales & marketing
- Telephone Etiquette
- Written Communication Skills
- Presentation skills
- Negotiation skills
- Objections Handling
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Accredited by
HRD Corp Human Resource Development Corporation
International Association of Accounting Professionals (IAAP), UK
PERKESO under Penjana Kerjaya & SIP Program
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