SKILL AREA: MANAGEMENT & LEADERSHIP
Conflict Management and Fostering Collaboration
What will you learn
- Motivate and direct the employees they rely on—even when they do not share the same values
- Adjust management and personal style to the needs of different situations
- Get more done by using the appropriate delegation techniques for any given situation
- Resolve conflict more effectively in a wide variety of conditions
- Turn difficult people and poor performers into team players
- Win the cooperation and trust from those within your organisation
Programme Outline
- Understand organisational conflict
- Conflict management skills to nurture
- Multiple work generations conflict & expectations
- Apply behavioural intelligence
- Fostering collaboration, generate new behaviour
- Functioning & diverse team
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Accredited by
HRD Corp Human Resource Development Corporation
International Association of Accounting Professionals (IAAP), UK
PERKESO under Penjana Kerjaya & SIP Program
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