Ong has over 30 years of corporate experience with a multi-national financial institution, covering areas such as Operations, Collections, Finance, Human Resources, and Learning & Development. His last position was as the Human Resource-Relationship Manager for the Consumer Division of a bank where he handled end-to-end manpower transactions and managed staff transfers, secondments, placements, exit interviews and general staff matters. He was also involved in its yearly Employee Engagement Survey programme and was a member of the Talent Review Council. Ong holds a Master of Management from University Malaya and a Bachelor's in Business Administration from RMIT University, Melbourne Australia. He is also an Accredited Administrator of Myers-Briggs Type Indicator (MBTI)® by Australian Psychologist Press & Asianic Psychologists Press (APP) since 2007.